Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi.
To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We would stay here again as the price was good, staff friendly and it did feel safe.Each review score is between 1-10. This was a quiet trip for us as it was the end of another long trip. You can buy a $5 all day bus pass on the bus. Coming back it drops you right off out front. There is a bus stop right across the street in front of the Palms that will take you to the Strip. There also seemed to be lots of security around the hotel/caisino. Security is by the elevators 24/7 and keys are checked. The bed was comfortable, the rooms was tidied every day if you wanted or needed it. We were not high enough for a vew, so we just looked at a wall. We had a coffee pot, lots of coffee, no fridge. Our room was on the 4th floor and near an elevator as we requested. We had stayed here before a few years ago so we knew what to expect. There were some big conventions in Vegas and the rooms on the strip were crazy prices.
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